The Mirror Project

Support

How can we help?

Contact us

Send us a message using the form below. We read every note and usually reply within a few business days.

How do I report a problem or bug?

Use the contact form above with a short description, the page you were on, and (if possible) a screenshot. Signed-in users can also send structured product feedback from Help Shape The Mirror.

Billing help — subscription, cancellation, refunds

Premium is $20 USD per month and renews automatically until you cancel. Manage or cancel your subscription from Settings → Billing → Manage billing. When you cancel, your Premium access continues until the end of the current paid period. For billing questions, use the contact form above.

I can't sign in to my account

Try the password reset flow first. If that doesn't work, message us using the contact form above from the address linked to your account and we'll help you regain access.

Privacy — export or delete my data

Signed-in users can export a copy of their data or delete their account from Settings → Data. If you can't sign in, you can request deletion through our public deletion request form. See the Privacy Policy for what happens to your data.

Is The Mirror Project therapy?

No. The Mirror Project is a reflection tool. It is not therapy, medical care, diagnosis, legal advice, or emergency support. If you're in crisis, please contact your local emergency services or a qualified professional.

How can I share ideas or feature requests?

We love that. Signed-in users can post ideas in Help Shape The Mirror, or use the contact form above.